1. Introduction
Resume Story ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services at resumestory.co.in. This policy is in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
We collect the following types of information:
Personal Information:
- Email address (used for account creation and communication)
- Name (if provided via Google OAuth)
Resume Data:
- Resume files you upload for analysis (PDF, DOCX, TXT)
- Analysis results and scores generated from your resume
Payment Information:
- Transaction IDs and payment status (via Razorpay)
- We do not store card numbers, CVV, or banking credentials — these are handled entirely by Razorpay
Usage Data:
- Number of reviews completed
- Credit balance and transaction history
3. How We Use Your Information
- To provide and improve our resume analysis services
- To manage your account, credits, and payment history
- To send transactional emails (account confirmation, payment receipts)
- To process and verify payments through Razorpay
- To detect and prevent fraud or misuse of the Service
- To comply with legal obligations under Indian law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage and Security
Your data is stored securely using Supabase, a cloud database provider. We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Row-level security policies on all database tables
- Secure authentication via Supabase Auth
While we take all reasonable measures to protect your data, no system is 100% secure. We encourage you to use a strong password and not share your account credentials.
5. Resume Data
Your uploaded resume files are used solely to generate AI-powered feedback. Resume content is processed by Anthropic's Claude API and is subject to Anthropic's data usage policies. We do not use your resume content for training AI models or share it with third parties beyond what is necessary to provide the Service.
6. Third-Party Services
We use the following third-party services:
- Supabase — Database and authentication
- Razorpay — Payment processing (PCI-DSS compliant)
- Anthropic Claude — AI resume analysis
- Vercel — Website hosting
Each of these providers has their own privacy policy and data practices. We recommend reviewing their policies as well.
7. Your Rights
Under applicable Indian law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for data processing (which will require account deletion)
To exercise any of these rights, write to us at connect@resumestory.co.in
8. Data Retention
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory compliance.
9. Cookies
We use essential cookies to maintain your login session. We do not use tracking cookies or serve third-party advertising cookies. You can clear cookies via your browser settings, but this may affect your ability to stay logged in.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the website. Continued use of the Service after changes constitutes acceptance.